1. Your data belongs to you

Everything you put into ClosingFox — leads, calls, site visits, notes — is your data. We store and process it only to run the service for you. We do not sell it, rent it, or share it with advertisers. You can export it or ask us to delete it at any time. See our Privacy Policy for the full detail.

2. Encryption

• In transit: every connection between your device and ClosingFox is encrypted over HTTPS/TLS.
• At rest: your data is stored on encrypted infrastructure.
• Credentials: passwords and access tokens are never stored in plain text.

3. Access control & isolation

Every organisation's data is isolated — one company can never see another's leads. Inside your account, role-based permissions decide who can see and do what, so a salesperson only sees the leads assigned to them while managers get the full picture.

• Organisation-level data isolation on every request.
• 17 permission modules with per-role, per-pipeline access control.
• Least-privilege access for our own systems — server-only keys are never exposed to the app.

4. Infrastructure & reliability

ClosingFox runs on secure, monitored infrastructure with automated backups so your data survives hardware failures. We monitor availability and investigate anomalies. Planned maintenance is scheduled to minimise disruption.

5. Responsible disclosure

If you believe you've found a security vulnerability, please tell us before disclosing it publicly. Email support@closingfox.com with the details and steps to reproduce. We'll acknowledge your report and work with you on a fix.

6. Data protection & compliance

We handle personal data in line with our Privacy Policy and applicable Indian data protection law, including lawful basis for processing, data-localisation practices, and breach-notification obligations. You can withdraw consent or exercise your data rights by contacting us.